Terms and Conditions
Welcome to Nexhabit! By using our website and purchasing products from our store, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making any purchases.
1. General Terms
1.1 These Terms and Conditions apply to all users of the Nexhabit website.
1.2 By accessing or using the website, you agree to these Terms and Conditions, including any updates or changes.
1.3 We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page, and the date of the most recent update will be reflected at the top.
2. Product Information
2.1 We aim to provide accurate descriptions and prices for all our products. However, errors may occur. We reserve the right to correct any errors without prior notice.
2.2 The images and descriptions of products are for illustrative purposes. Actual products may vary slightly from the images displayed.
3. Ordering and Payments
3.1 By placing an order, you make an offer to purchase the selected items.
3.2 All orders are subject to availability and confirmation of the order price.
3.3 We accept various forms of payment, including credit cards, debit cards, and online payment methods.
3.4 Once payment is confirmed, you will receive an order confirmation email.
4. Account Security
4.1 You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
4.2 Notify us immediately if you believe your account has been compromised.
5. Limitation of Liability
5.1 Nexhabit is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use the website.
5.2 We are not responsible for any loss or damage caused by third-party services, including payment gateways or delivery carriers.
6. Intellectual Property
6.1 All content on this website, including text, images, and logos, is the property of Nexhabit and is protected by copyright laws.
6.2 You may not copy, reproduce, or distribute any content from this website without prior written permission.
7. Governing Law
7.1 These Terms and Conditions are governed by the laws of [WEST BENGAL]. Any disputes will be resolved in the competent courts of INDIA.
Shipping Policy
Thank you for shopping at Nexhabit! We want you to be completely satisfied with your purchase. Below are the details of our shipping policy.
1. Shipping Methods
1.1 We offer various shipping options, including standard, expedited, and express delivery. Shipping methods will be available during checkout.
1.2 We currently ship to WEST BENGAL
2. Processing Time
2.1 Orders are processed and delivered within [2] business days, excluding weekends and public holidays.
3. Shipping Costs
3.1 Shipping costs are calculated based on the destination, weight, and size of the items in your order.
3.2 Free shipping may be available for orders above a certain amount. Details will be provided at checkout.
4. Order Tracking
4.1 Once your order has been shipped, you will receive a tracking number to monitor the delivery status.
5. Delivery Times
5.1 Estimated delivery times depend on your location and the shipping method selected. Please refer to the estimated delivery time provided at checkout.
6. International Shipping
6.1 For international orders, customs duties and taxes may apply. These charges are the responsibility of the customer.
6.2 Delivery times for international orders may vary depending on your country’s customs processing.
7. Lost or Damaged Shipments
7.1 If your order is lost or damaged during shipping, please contact us immediately at 30jsaha@gmail.com. We will investigate the issue and work with you to resolve it.
Refund and Return Policy
We hope you love your purchase from Nexhabit! If you are not fully satisfied, here’s our policy on returns and refunds.
1. Returns
1.1 You can return most new, unused items within [2] days of delivery for a full refund or exchange.
1.2 To initiate a return, please contact our customer support team at 30jsaha@gmail.com with your order number and reason for the return.
1.3 Products must be returned in their original condition, with tags attached (if applicable), and in the original packaging.
2. Refunds
2.1 Once we receive your returned item, we will process the refund to your original payment method. Return will be accepted within 2 bussiness days and processed within 2 days
2.2 Refunds may take [3] business days to process and get credit to your original payment method , depending on your payment provider.
2.3 Shipping costs are non-refundable unless the return is due to a mistake on our part (e.g., incorrect or damaged items).
3. Exchanges
3.1 We offer exchanges for defective or damaged products. Please contact our customer service for assistance.
3.2 Exchanges are subject to product availability.
5. Damaged or Defective Products
5.1 If your product arrives damaged or defective, please contact us within [2] days of delivery for a replacement or full refund.
Privacy Policy
Nexhabit is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information.
1. Information We Collect
1.1 We collect personal information when you visit our website, place an order, or subscribe to our newsletter. This includes:
- Name
- Email address
- Shipping and billing address
- Payment information (processed securely by third parties)
- IP address and browsing data
2. How We Use Your Information
2.1 We use your information to:
- Process and fulfill your orders
- Communicate with you regarding your order or inquiries
- Improve our website and customer experience
- Send promotional emails, if you opt-in
3. Data Sharing
3.1 We do not sell or rent your personal information to third parties.
3.2 We may share your information with third-party service providers who assist in processing payments, shipping orders, and other business functions. These providers are required to protect your data in accordance with our privacy policy.
4. Cookies
4.1 Our website uses cookies to enhance user experience and track website activity. You can disable cookies in your browser settings, but this may affect your ability to use certain features on our site.
5. Data Security
5.1 We use industry-standard encryption and security measures to protect your personal information during transmission and storage.
6. Your Rights
6.1 You have the right to:
- Access and correct your personal information
- Request deletion of your data, subject to certain conditions
- Opt-out of marketing emails at any time
7. Changes to this Privacy Policy
7.1 We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
8. Contact Us
8.1 If you have any questions or concerns about this Privacy Policy, please contact us at [30jsaha@gmail.com].